We take pride in the quality of our coffee and other products, so all baristas and cashiers go through an intensive training process to learn the art of crafting our drinks. Most importantly, we look for employees who enjoy people and interacting with our customers. If that is you, we’d love to hear from you!
Position Purpose:
Create a positive experience for each and every customer by providing fast and friendly service and quality products.
All Baristas and Cashiers Must:
- Greet each customer that drives through within 5 seconds with a verbal greeting, smile, and eye contact.
- Proactively engage the customer in conversation.
- Seek opportunities to educate and suggestively sell.
Responsibilities:
Cashier
- Greet and interact with customers, operate a ‘Point of Sale’ system, and keep location clean.
- Solicit orders, ring up sale and provide correct change in a timely fashion.
- Engage customer in conversation, ensuring a great customer experience.
- Deliver drinks accurately.
- Welcome questions and educate customers.
- Learn customer’s names and drink preference.
- Manage cash drawer.
- Be a team player with shift crew, helping where needed.
- Clean drive thru serving shelves several times a day.
- Daily shift cleaning
Barista
- Greet and interact with customers, prepare and serve products, operate a ‘Point of Sale’ system, and keep location clean.
- Solicit orders, ring up sale and provide correct change in a timely fashion.
- Operate espresso machine.
- Create espresso drinks, smoothies, and other related products.
- Deliver drinks in less than 2 minutes while interacting with customers.
- Welcome questions and educate customers.
- Learn customer’s names and drink preference.
- Manage cash drawer.
- Restock all areas to ensure smooth flow
- Clean drive thru serving shelves several times daily.
- Work as a team to ensure a great customer experience
- Complete end of shift tasks along with daily side work.
Facilities/Warehouse Operations & Local Delivery Driver
Position Purpose
- Assist in keeping our 3 Rapid City locations running smoothly by being part of the team that ensures locations have everything they need to help serve and meet the needs of our customers.
- Intake and storage of arriving deliveries
- Keep warehouse clean and organized
- Maintain property by keeping grounds and buildings clean and looking nice
- Keep vehicles and other equipment maintained
Areas of Responsibility
Location Deliveries
- Assemble product orders for 3 locations.
- Deliver products to 3 Rapid City locations in our service vehicle.
- Store larger inventory items delivered in locations.
- Haul any return items back to warehouse/office.
Warehouse Duties & Maintenance
- Keep warehouse and garage areas clean
- Receive, check in, and store shipments including pallets
- Operate a forklift to offload occasional delivered pallets
- Arrange and receive pallets with a forklift
- Communicate with office staff about warehouse inventory
Facilities & Vehicle Maintenance
- Ensure grounds around locations are clean and in good repair
- Lawn maintenance
- Help with basic pest and weed control.
- Snow removal (Early morning plow contracted by company)
Position Requirements: The physical requirements for this position include lifting of up to 50 pounds on a daily basis. Other requirements would include good organizational skills, flexibility in daily needs of the business, team player, good communication, and clean driving record.